Every Chronos timepiece deserves careful handling from our workshop to your wrist. Here is how we ship your watch.
United States
Free shipping on all orders over $500. For orders below $500, a flat-rate shipping fee of $25 applies.
- Standard delivery: 3–5 business days — included
- Express delivery: 1–2 business days — $45 flat
- Carriers: FedEx, UPS and USPS Priority (selected based on destination)
- Fully insured for the full value of your order
- Signature required at delivery
International
We ship worldwide. International shipping rates are calculated per order based on destination and watch weight, and are communicated to you before payment, along with the invoice.
- Delivery time: 5–14 business days depending on destination
- Carriers: FedEx International Priority or DHL Express
- Full insurance on all international shipments
- Customs and import duties — these are the responsibility of the recipient and vary by country. We provide accurate declarations to assist with clearance.
Order Preparation
Once payment is confirmed, we typically dispatch within 1–2 business days. Every shipment includes:
- Manufacturer's original box, papers and tags
- A signed invoice
- A protective overbox for secure transit
- Unboxing photos sent to you via chat before shipment
Tracking Your Order
As soon as your watch ships, you receive an email and chat message with your tracking number and carrier. You can also visit our Track My Order page any time for updates.
Signature at Delivery
For the security of every piece, all shipments require a signature on delivery. If you will not be available, you can arrange redelivery or pickup at the carrier's nearest depot. We recommend using a daytime address (home or office) where someone can sign.
Delays & Exceptions
While we do our best to meet all estimated delivery times, factors beyond our control — customs, weather, holidays — may occasionally delay a shipment. If your order is taking longer than expected, contact us and we will chase the carrier on your behalf.
A question about your shipment? Reach our team via live chat or at [email protected] — with your order number in hand, we can give you an update in minutes.