Whether you have a question about a specific watch, need assistance with an order, or simply want to chat about timepieces — our team is available 24/7 to help.
Live Chat
Fastest response. Our experts are available around the clock via the chat widget in the corner of every page.
For detailed enquiries, warranty claims, or order-related documents — we reply within 24 hours.
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Prefer to talk? Call our customer service team Monday to Saturday, 9 AM to 6 PM Eastern Time.
+1 (248) 810-1722Send us a message on WhatsApp for quick updates, product photos or informal questions.
Open WhatsAppFrequently Asked
How do I place an order?
Browse our catalogue, add a watch to your cart and proceed to checkout. Fill in your details and choose your preferred payment method — our team will contact you with a professional invoice and payment instructions.
Do you ship internationally?
Yes. We ship worldwide. International shipping rates are calculated per order and communicated to you before payment.
What if I have a warranty issue?
Every Chronos watch is covered by a 2-year international warranty. Visit our Service & Warranty page for full details and to initiate a claim.
What payment methods do you accept?
Bank transfer, PayPal, credit card (via secure payment link), and cryptocurrency. Crypto payments receive an automatic 15% discount.