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Buying Guide

How to Order

Ordering a Chronos timepiece is simple, personal and transparent. Here is how it works, step by step.

1. Browse the Collection

Explore our full catalogue on the boutique page. You can filter watches by brand, gender, type (dress, sport, diver, pilot, chronograph) or price range. Click any watch to see detailed specifications, high-resolution photos and a full description.

2. Add to Cart

Found the right piece? Click "Add to Cart" on the product page. You can continue browsing and add several watches to your cart. Open your cart at any time to review or adjust your selection.

3. Proceed to Checkout

When you are ready, click "Proceed to Checkout" in your cart. The checkout has three simple steps:

4. Our Team Contacts You

As soon as your order is placed, it appears in our chat support dashboard and a member of our team reaches out to you within 24 hours (usually much faster) to:

5. Pay Securely

Once you confirm, you pay using your chosen method. We accept:

We never ask for card details over chat or email. Payment always takes place through a secure gateway or via a direct transfer to our named business account.

6. We Ship Your Watch

Once payment is confirmed, we prepare your watch with care: photos, final quality control, luxurious packaging and all original papers. It is then shipped fully insured with a reputable courier. You receive tracking information via chat and email as soon as the package is on its way.

7. Enjoy — and Stay in Touch

Your watch arrives at your door, signature-required. You have 14 days to return it if you are not satisfied, and 2 years of international warranty for peace of mind. For any question along the way, our team is available 24/7 via live chat.

Need help at any step? Start a live chat by clicking the chat bubble in the corner of any page, or write to [email protected]. Our watch specialists are here to make the experience enjoyable and stress-free.

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